Look no further, because I am the total package that you need! My name is Keisha Ann, I am a Customer Service Rock star from Malaysia. With more than 10 years of Customer Service, Communications, PR, Digital Marketing and Administrative experience, I am the perfect definition of an all rounder. Customers are the most important part of building a business, and keeping customers satisfied can lead to sustaining loyal customers. My experience in the service industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. I am experienced multiple CRM software's such as Zendesk, Zoho, Hubspot and Salesforce. I am dedicated, committed and reliable. I am looking for an opportunity to broaden my horizons and embrace new challenges. I would consider myself an asset to any team because I don't just bring my skills to the table, I bring my personality and brains too! I am looking to grow with your business, and build your empire with you. I am here for the long run.