I specialize in Customer Service and Admin Support. Since I excel in these fields, my goal is to help businesses achieve their goals by providing excellent service to their customers/clients.
Below are some of my core skills as a Customer Service/Admin Support:
* Strong English Skills (Oral and Written)
* Phone etiquette
* Email handling
* Chat support
* Billing, payments and disputes
* Order taking and order processing
* Customer satisfaction and retention
* Inbound sales/ upselling