I have been working in a call center industry since 2010. During my stay, I have worked with account where I was able to enhance my customer service skills as it was known as one of the best customer service company in the USA. When it comes to technical support skills, I was trained by Virgin Mobile USA in how to help our customers who are technically challenged of their mobile phone and broadband device. I was offered to work with Centurylink by our supervisor and received a lot of certificate as one of their best agents on our site. The year 2013, I decided to work at my own pace through online job application and I didn't regret that day when I started working for an alarm company and continuously doing technical support and customer service job. I was promoted 6 months later after my hiring date as a manager until I became the Administrative officer of our company.