I have worked in BPO industry for 2 years as a customer representative/ banking analyst. I am extremely proficient in all Microsoft Office programs, and also very familiar with the internet and all its applications. I have skills in taking calls and providing customer service, appointment setting, and managing emails. I have worked with clients in United states, and Australia and successfully completed their given projects. I prioritize effective communication to make sure I understand your objectives and your ideal outcome. I am looking forward to work with you.