Experience~13+ years experience in Customer Service, My commitments with work and my performance has allowed me to grow in different areas. With knowledge of appointment setting, inbound and outbond calls, and managing emails. I'm a expert in Windows, Microsoft Office (Word, Excel, Outlook), Adobe Reader, Microsof Dinamics CRM, JD Edwards and Google Suit. And familiar whit Photoshop, Thunderbird and OpenOficce I managed and trained people for costumer service, administrative tasks and sales. I have experience working independently, as a team member, team leader and multi area projects, Also preparing reports and evaluations for maganers Detail-oriented, reliable, work very well under pressur and willing to learn.