Over ten years working experience in case management, employment placement and retention, human services, and office administration, with recruiting, interviewing, hiring, training, skill evaluating, placement testing, pre-screening, and screening methods. Working knowledge in supervising day-to-day office operations, employee training and motivating. Skilled in creating, organizing, and managing office filing systems, with strong oral/written communication skills, and data entry Possess solid computer skills using Microsoft Word, Excel, Access, and PowerPoint, Outlook, Internet use, Web search,handle emails, Operating office equipment, Email and Multi-line phone etiquette, Familiar with Data Management Systems: WIA (Workforce Investment Act), KidSmart, and IRIS (Incorporated Research Institutions for Seismology) Remarkable guest/customer service, account follow ups, cash handling experience, deposits, petty cash, and shipping and receiving.