• E-mail correspondence and management (Outlook, Front, Gmail). Customer Relationship Management, either manually (Google Workspace) or with the use of software (Hubspot, Zoho, Zendesk, Salesforce, Thoughtful Systems).
• Inbound and Outbound call handling (VoIP).
• Chat Support (Tawk.to).
• Calendar/Schedule Management.
• Booking arrangements.
• Tasks delegation.
• Task management and review.
• Web and Market Research.
• Data scraping (manual and with the help of online tools).
• Document creation through Google Workspace (Docs, Sheets, Slides) or Microsoft 365 (Word, Excel, PowerPoint, Publisher).
• Handwritten documents converted to well-laid and editable electronic files. Document filing and organization.
• Personal errands (gift buying, paying subscriptions, home bills, etc.)
• Ad hoc tasks.