? Coordinate domestic and international shipping and import/export training per customer preference. ? Received goods in warehouse, entered PO in ERP system, shipped goods outbound. ? Created initiative to improve outdated processes and streamline paperwork requirements, creating value and profit for the company. ? Managed customer's oversized shipments, door to door, through estimating cost, providing correct dimensions, creating shipping paperwork, which resulted in increased profit margin. ? Improved processes and workflow with shipping documents, packing lists, vendor relationships. ? Work under intense pressure to meet shipping deadlines. ? Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods. ? Calculated rates for new routes and converted all foreign currency cost in order to gain new business for account. ? Answered emails and phone calls in a timely and professional manner. ? Created new views, reports, and dashboards in Sales Force. ? Scheduled client meetings and managed 3 separate calendars. ? Processing sales related letters, proposals and contracts in a timely manner.