I have over 15 years of business management, administrative, data entry, clerical, accounting, and data analysis experience. Six sigma trained. I specialize in developing processes and analytics for small and start-up companies. I am very proficient in the following areas: Microsoft Applications - Word, Excel, PowerPoint, Quickbooks etc. Data analysis Accounting reports Sales analytics Developing SOPs - Sales, marketing, finance, customer success Customer retention process and strategy Development of training programs Manager/Leadership training Team building