Driven, self-motivated administrative professional with over 18 years experience in the service industry, great attention to detail and the capacity to adopt new concepts with due responsibilities. Participative management professional, results focused, entrepreneurial and practical. Progressive leadership experience with a passion for surpassing financial and service objectives via a combination of world class service delivery, lean operating methods, renewed marketing directions. Professional typist and transcriber; outstanding leader demonstrating the creativity critical to financial and operational success.