Reporting to management and handling secretarial tasks Reports and papers must be processed, typed, edited, and formatted. Filing documents, entering data, and managing databases are all part of the job. Liaison with internal departments and public communication. In order to effectively perform their responsibilities, administrators must fill the roles of leader, mentor, manager, decider, and builder. These five roles are interdependent and synergistic as they impact one another and gain in value as proficiency develops in one of the other roles.