A secretary or administrator provides both clerical and administrative support to professionals, either as part of a team or individually. I was involved with the coordination and implementation of office procedures and frequently have responsibility for specific projects and tasks. The services I offered are the following; -Spreadsheet creation and ongoing management -Mail Shots (creation, set-up, MailMerge and posting of letters and documents) -Data Entry -PowerPoint presentations including flowcharts, graphs etc. -Word Processing/Copy Typing of Letters, Reports, CVs, minutes, quotes, dissertations etc. -Contacting customers, via phone, email and post. -Internet research (product research, competitor research etc). -Handle paperwork, bills, expenses and invoices -Diary Management -Processing Customer Orders -Sorting and Dealing with E-Mails -Meeting and Travel / Hotel Arrangements -Source and Order Supplies and Services -Book Writing & Work Illustrations