Prepared written reports, spreadsheets, and reference manuals. Assisted with technical guidance, conducted briefings and prepared reports on policies, updated procedures and alerts. Experience with Social Media boards to include: Twitter, Facebook, Tumblr and Instagram; Responsible for creating and maintaining media relationships and handling social media interactions; Administrator on several focus groups and pages established on Facebook. Create original written articles for daily publication. Freelance typist projects to include typing and data entry.