I've been working in the Call Center Industry for more than 5 years now. Am well versed in customer support, Data entry telemarketing and leadership. Highly effective in providing exceptional customer service to ensure customer satisfaction, retention and efficiency in fast paced environments. Seeking a role to leverage expertise and formal training to take the next career step in a fast paced and deadline-driven environment. Skilled in: * Customer Service: High call volume of inbound calls * Hard Sales/Cold Calling: Persuasive attitude with effective negotiation methods to guarantee closing sales. * Appointment Setting * Email Handling: email etiquette, customer-oriented.