Summary Efficient leader, organized, detail-oriented with 5 Years of Customer Service/Support, and 3 years Administrative/Clerical work. Skills & Abilities • Computer literacy, Time management, Leadership, Conflict-resolution, Telecommunications, Familiarity with office equipment – (printer, fax, scanner, postage-meter machine), Management, Communications, Clerical work, Customer service, Call center. QuickBooks, Heartland, Adobe, Foundation, Syacc, Microsoft Office – Excel, Word, PowerPoint, Outlook, Inventor, Product Stream, AutoCAD, Solomon, Google apps, OPS. • Typing - 54 WPM • Create sales orders • Order office supplies • Check order statuses • Type up daily reports • Correct and revise order errors • Send out invoices for payment • Build bill of materials • Imported and exported documents through various programs • Compose warranty and work orders • Issued PO’s • Confer with vendors regarding pricing, availability, product information • Obtain quotes from vendors to insure savings • Administer reports for the purpose of tracking Open & Overdue PO’s • Provide general administrative and clerical support including mailing, scanning, faxing, and copying. • Coordinate weekly payroll • Research and resolve discrepancies in pay and hours • Develop, manage, and maintain payroll records • Resolve clients billing issues • Monitor payment status of accounts • AIA Bill