An innovative and knowledgeable Administrator, Manager, and Trainer with administrative, managerial, and training experience of over 20 years. Overall 25 years of global experience working in varying levels of Management and Training in different fields. I have lived and worked in America, Australia, Switzerland and India. My international exposure has given me the ability to work well with different cultures and nationalities. I graduated from “Les Roches” School of Hotel Management-Switzerland which is ranked among the TOP 3 Hotel Schools in the world. I am a certified Swiss Hotelier by the Swiss Hotel Association. Seventeen years of extensive expertise and substantial office administrative and managerial experience spanning Hospitality and Destination Management, Tourism Management, Leisure and Luxury Travel Management. Managed the administration of guest services and expectations and guaranteed the delivery of company’s commitment towards Hospitality, Leisure, Luxury travel and Customer Service. Managed the Rooms division operations for the Chicago Hilton in the USA. Headed Office operations, administration, marketing, sales, business development, training and recruitment for two cruise companies - Royal Caribbean International - Chennai and Carnival Cruises (USA) onboard cruise liner. Worked for Movënpick Swiss Hotels in Geneva and the Hilton, Sydney and Chicago. A dynamic articulate communicator, with ability to effectively interact with diverse populations of people of different age groups. My strengths are exceptional versatility, ability to put people at ease, maturity, persistence, integrity, common sense, patience and boundless energy are considered to be my hallmarks. Exceptional versatility, excellent interpersonal skills and communication and detail oriented. Worked with a “hands on” management style, a doer, problem solver, communicator, organiser, administrator, motivator and a strong team player. Accustomed to working in a fast paced environment with the ability to think quickly and handle different types of situations. Driven by a personal passion for excellence, professional integrity, dependable, disciplined, loyal and practicing the ideals of quality through vision. Experience in demonstrating excellent planning and organizational skills. Ability to analyse, evaluate and exercise sound judgment. Supervised large teams up to (700) on board Carnival cruise ships and (1,000) at the Hilton Hotels with responsibilities across rooms division management, scheduling, guest services, customer relationship management, public relations, hiring, training, and payroll. Experience in handling contracts, accounts and budgeting, scheduled staff roasters and empowered team members regarding opportunities for improvement in work-related tasks and processes. Achieved targets of over 1000 room nights at the Accord Metropolitan Hotel.