Below are the most recent highlightsI work in one of the biggest privately owned companies in the world with over 400 branches world wide. I will try to highlight some top achievements without crossing any of my company terms.FY 2011/2012* Increase online acquisition by 69%* Increased online conversion from 3.2% to 8.12%* Increased customer retention by 11%* Increased overall revenue by 49%* Increased Telesales performance, closed sales by 32% with quality leads* Increased leads acquisition for TS by 150%* Increased employee performance by 200% by allocating their experience to specific tasks based on details analysis and matching the extra cost by added revenue* Enhanced communications between departmentsFY 2012/2013Q1 - Quarter 1 (Oct, Nov, Dec)* Increased revenue in Q1 compared to last FY Q4 by 23%* Increased acquisition by 56% vs increased cost by 30% compared to last FY-Q1* Cut cost per acquisition by 50% yet doubling acquisitions* Increased our affiliate partnerships by 2Q2 - Qu