Based on a retrieval augmentation generation (RAG) framework and OpenAI’s ChatGPT, I built an AI chatbot that seamlessly integrates into eCommerce websites through Shopify, WordPress, and WhatsApp. To ensure this platform works effectively, I then leveraged LangChains and embeddings, enabling me to transform website data into a machine-digestible format that makes data processing simple. Now, the AI system, Merceo, helps users connect with products most relevant to their needs without having to endlessly scroll through product pages.