Whether you are an international corporation or a one-man sole proprietorship, customer service is an integral component to business success. Customer service starts with the first interaction with a customer or prospect, and continues through the sales process, review and evaluation process. When problems arise, quality customer service helps retain clients. Helping customers while on phone calls. Making different queries for customers while on calls. Helpful in retaining them and developing good relations with the customers. I have the abilities to work with a team. Solving problems of the customers while on phone calls.