I worked as Amazon Seller Support for three years. I also have been a mentor to assist new trainees and teach with how Amazon works and the processes. • What are your primary skills and expertise? o I am an expert with the features available within Amazon Seller Central o I know the Fulfillment by Amazon (FBA) processes, creating shipments and monitor shipments and PPC management o I know how to create, add, and update listings or simply manage inventory o Knows how to improve listings keywords and search terms o Knows how to use reports within Amazon Seller Central o Knows how to create cases to be submitted to Seller Support and knows what department case should be forwarded to. o Expert with the process of Amazon and resourceful in researching new updates if Amazon o Knows basic Microsoft Office like Excel and MS Word