I have worked in the IT field for 20+ years. I am also a writer, near to completing a BA in English/Creative Writing. I have 2 years experience writing for a parenting website (Momcillin). I can fix almost any technical problem thrown at me. I can also take that tech jargon and turn it into clear, concise prose for your website, manual, book, annual report, etc. On the technical side, I am Mac OS certified but I also have years of experience with Windows desktops, servers, Office 365, Active Directory, etc. I have great customer service skills and love helping others work better.