• With around 6 years of experience in the IT industry and having hands on in UNIX/LINUX and SQL in Application & Production Support • Good client facing skills, Problem management, Incident management and distributed architectures. Along with experience and skills to work in scheduled deadlines and under pressure. • Extensive experience in analyzing and solving day-to-day Production issues with client facing skills. • Knowledge of ITIL Foundations in Production Support • Certificates : ITIL Foundation