Banner Image

All Services

Programming & Development technical support / help desk (hardware / software)

APPLICATION SUPPORT

$20/hr Starting at $1K

Application support is a combination of technical and human support that helps users use an application and resolve issues: 

  • Technical support Includes maintaining the application, software, and other technological systems. This can involve: Installing, configuring, updating, and testing software applications Monitoring, diagnosing, and resolving application issues and errors Optimizing performance Debugging procedures

  • Human support includes helping users understand how to use the application and solve issues. This can involve: Providing user training and documentation Communicating with developers, vendors, and other IT staff to coordinate fixes and enhancements

About

$20/hr Ongoing

Download Resume

Application support is a combination of technical and human support that helps users use an application and resolve issues: 

  • Technical support Includes maintaining the application, software, and other technological systems. This can involve: Installing, configuring, updating, and testing software applications Monitoring, diagnosing, and resolving application issues and errors Optimizing performance Debugging procedures

  • Human support includes helping users understand how to use the application and solve issues. This can involve: Providing user training and documentation Communicating with developers, vendors, and other IT staff to coordinate fixes and enhancements

Skills & Expertise

Application Support ManagementInformation TechnologyIT Service ManagementSoftware ApplicationsSoftware TestingTechnical Support

0 Reviews

This Freelancer has not received any feedback.