Qualifications Education and Certifications Obtained Applications Taught, Supported and/or Used Varying levels and versions of Microsoft Office (including Office 2010; Word, Excel, Access, PowerPoint), Visio, Outlook and Exchange, Internet Explorer, Firefox, and Chrome browsers, iManage DeskSite/WorkSite/FileSite 8.DOCS Open, WBDocs, Elite, SoftSolutions and 5 DMS software, ElectricMail spam filtering, WordPerfect, Lotus Notes, Lotus Sametime, IBM Lotus iNotes Web Access client, Legal Key, Lotus 123, Delta View, Softwise Macrosuite DocX Tools, DTE, Sage Carpe Diem, TimeVantage, Litera Metadac, CMS, LexisNexis and Concordance electronic filing, Terminal Server, VPN, Workshare Compare, HEAT, Remedy and IQ Track help desk ticketing software, Logmein and PC Anywhere remote access, Outlook Web Access, Box, Service One systems management tool, FTP applications, Adobe Acrobat, WebEx, GoToMeeting, Microsoft Management Console remote access snap-in; some SharePoint, Linux and Dreamweaver use, and dozens of proprietary applications.