I have two years of cold calling experience (Appointment Setting, Telemarketing, Telesales & Customer Service for businesses or consumers around US, UK & Australia) I also have a wealth of experience using VoIP softphone (EyeBeam, MicroSIP, X-Lite, ZoIPer), Microsoft Word, Microsoft Excel. I worked in different campaigns & performed various roles such as Sales Representative, Customer Service Representative, Cold Caller & Lead Generator. Prior from that, I've worked in a BPO company for almost 2 years that handles both outbound & inbound calls, where my customer service skills were developed. Then, became a Senior Agent & eventually was promoted as a Telecommunication Specialist. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a telemarketing rep as well as your go-to guy for any additional projects you need assistance with.