I am looking to work from my home office supplementing my disability income part time. At Arise, Dial America TeleTech and Ver-A-Fast used cold calls to educate, persuade, and close customer for sale. Presented information in a relaxed, friendly manner, however always ask for sale stressing the benefits, advantages and rewards. If not a direct sale ask for a referral if satisfied with my presentation. My home office is quiet and set up for me perfectly with cable internet, desk top CPU, unlimited long distance calling plan, platronics headset and printer with fax capability if necessary. Very comfortable in diagnosing and can repair most computer issues. Typing skills are marginal. Familiar with Microsoft word, Excel spreadsheet, and Quick books, respond to heavy email traffic daily, enjoy video conferencing with chat room, able to multitask while speaking with customers. If there is a question I am not sure of I can research and problem solve by reaching out to support system and internet. I strive to be an effective communicator that uses a technical and customer service background to assist and guide customers through decision making processes and negotiate issues with problem solving abilities, to result in complete customer satisfaction.