WORK EXPERIENCE: Dec. 2018 – Nov. 2019 EYA Distribution (Car Spare Parts) Tunisia Sales and Marketing Manager Job Description: Responsible for researching and developing marketing opportunities, planning; implementing new sales plans. Managing both the marketing and the sales staff and will perform managerial duties to meet the company's operations goals. Assist in the advertising, selling of our company's products and to create competitive advantages for our company in the market industry. Jan. 2016 - Dec. 2018 GIM Sea Cargo (Shipping Company) Dubai Sales and Marketing Manager Job Description: Responsible for researching and developing marketing opportunities, planning and implementing new sales plans. Managing both the marketing and the sales staff and will perform managerial duties to meet the company's operations goals. Assist in the advertising, and selling of our company's products and to create competitive advantages for our company in the market industry. Sept. 2014 - Dec. 2015 Etisalat U.A.E (Telecommunication Company) Dubai Customer Relationship Manager Job Description: Help out with the company customer’s needs, wishes and dreams. Well versed in the value delivered to customers and the problems customers are trying to solve. They are blessed with the special talent of not only being able to solve customer requests but will proactively offer ideas and insights to improve the customer’s issues and challenges. Follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers. Sept. 2013 – Sept. 2014 National Bank Of Abu Dhabi (Fleet/Personal Car Sales Dept.) Abu Dhabi/Dubai Senior Team leader/Sales and Marketing (Fleet/Personal Car Sales) Job Description: Suggest, assist in identify, setting up sales strategy, set up sales plan in order to achieve sales target required by the company. Detailing sales action plan to ensure that the target will be achieved on a monthly, quarterly and annual basis. Support, motivate staff member to achieve individual and team target. Supervise daily work of sales staff. Liaise closely with HR department in solving daily HR issues including discipline compliance, work attitude, etc. reports directly to Sales Manager. In case of the position of sales manager is vacant, and then I reports directly to SM or the assigned senior position. Sep. 2012 - Aug. 2013 Abu Dhabi Islamic Bank Abu Dhabi/Dubai Card Operation Supervisor Job Description: Managing all call information of credit/debit cards, implementing necessary action as per the policy procedures of organization and liaising with branch for further action. Liaising with gold and diamond clients, to ensure optimal levels of service and long term business relations. Cross selling products, based on eligibility and credit history of prospective as well as existing clients, following up on referral business to expand client base.