Diana Ost has spent two decades working as a technical communicator, professional editor, and graphic artist in industries such as banking, health care, biotech, wireless telecommunications, consulting, communications, non-profits, and more. A "technical" technical writer, Diana understands how systems work in the background as well as what the user needs for understanding. She can assist you with full-service project documentation, user guides, and technical guides, as well as graphics, templates, documentation design, and general writing tasks. Documentation design and usability are special interests. Web design and written copy is also available.