* Designed, developed, delivered, and maintained benchmark-level documentation for Fortune 500 corporations and smaller, developing organizations for over 14 years.
* Created paper-based and online training deliverables for several leading companies.
* Conducted software and process training sessions for many levels of employees.
* Skilled at interviewing technical and non-technical subject matter experts.
* Experienced in task analysis and technical editing.
* Track record of adaptability, quality results, and adherence to deadlines.
* Excellent analytical, problem solving, administrative, and organizational skills.
* Competent, reliable, dedicated, and adaptable with a wide range of experience.
* Excellent working relations with vendors, contractors, peers, and management.
* Team player with positive personality and sound judgment skills.