* Seasoned Professional w/15 year progressive Administrative & Human Resources career.* Freelance Writer / General Transcriptionist, typing speed of 68 WPM.* Excellent Customer Service & People skills to quickly build rapport.* Highly developed Critical Thinking & Problem Solving skills enable me to work well under pressure to meet critical deadlines.* Advanced Computer User (PC & Mac) including all MS Office Products, Accounting & Payroll Products, Internet Research & Applications, Computer Assisted Telephone Interviewing, Web-Conferencing, Crystal Reporting, IBM Lotus Smart Suite, Express Scribe & CRM-HRIS Database Management. Avid Blogger and Web Content Producer.