Detailed writing and comprehensive work when reviewing information, Project reports from current employment of 10 years gives me a better understanding of of ablest a few SOP/SOW that are needed and can be translated over in the writes up and to projects life span
Anderson Merchandisers10 yrs 3 mos10 yrs 3 mosDallas/Fort Worth AreaDallas/Fort Worth Area
Asset ManagementAsset ManagementFull-timeFull-timeJan 2016 - Present · 6 yrs 5 mosJan 2016 - Present · 6 yrs 5 mos
1/2016~Billings & Account ManagerSprint. Verizon. ATT9/2018~Maas360 Administrator Level 2 Admin.Manage device enrollments, manage device view bulk updates, define custom attributes, manage MaaS360 Cloud Extenders, manage group level actions, and view and publish policies in MaaS360.10/2018~Apple Business Management Device Enrollment ManagerConfigure organizationCreate, edit, and delete locationsEdit role privilegesParticipate in AppleSeed for ITUse managed devicesSign in to iCloud.com with a Managed Apple IDUse managed Apps and Books2/2019~Dialpad Project Manager/AdminPMTimeline and closing Implemented company policy for use and function.Requisition and procurement of asset for office and remote use Testing for functionality over VPN Admin Role Review Entire Company + Office(s) AnalyticsReview Main Line/Department/Call Center AnalyticsAdding/Removing Team MembersBuying Devices (User Phones & Room Phones)Assigning Team Members as Co-Admins/Regional AdminsAdding/Removing Phone NumbersAdding/Removing Fax NumbersAssigning Operators & PhonesSetting Business HoursAdding/Removing Phone NumbersAdding/Removing Fax NumbersAssigning Operators & PhonesManaging Call HandlingSetting Business HoursSetting Hold MusicCall Centers (Pro & Enterprise only)Adding/Removing Phone NumbersAdding/Removing Fax NumbersAssigning Agents & AdminsManaging Call Handling/Queue HandlingSetting Business HoursAdding/Removing Executive-Assistant Pairings5/2020Hands on collaboration with remote IT/Security for main and remote office setupAdmin for office security access