• Experience possesses extensive customer support (E-commerce) knowledge, strong leadership skills and superb relationship management abilities. • My experience to date has equipped me with a multitude of relevant skills in not only customer support but also in running core areas of any operational setup. As a prolific trouble shooter, I am comfortable with tackling problem right through from detection to resolution. My core strengths include but are not limited to: • Managing teams involved in multiple areas, together with a real awareness of the kinds of initiatives that drive performance. • Exceeding productivity goals at the same time as ensuring service excellence. • Superb customer facing and client management skills.