I'm a Virtual Assistant and Data entry Professional in email marketing. My duties and responsibilities are understanding and resolving more complicated customer issues and show empathy, diffuse customer anger, and get to the heart of the issue in order to resolve problems quickly and mitigate customer defection. I have consistently delivered projects on time and under budget. I am able to provide assistance with ecommerce, customer service, data administration, data entry, word processing. I have extensive work experience in Customer service. I am a flexible person, with initiative to organize and look for new challenges.