Listening to recorded audio (or video) and typing what you hear word-for-word. The audio files are varied and can include focus groups for market research, interviews, meetings, phone calls, zoom calls, etc. Service that is providing the customer with a transcription. The word transcription refers to converting audio files to text format. This is useful for various industries and can be used for both audio and video files.In all industries, transcribing meetings and speaker events gives employees scannable records without forcing someone to take notes. This can help with everything from project management to repurposing a transcript into marketing content. Research has proven that visual memory is vastly stronger than auditory memory.