Brian J. Dooley is an author, analyst, and journalist with more than 30 years' experience in analyzing and writing about trends in Telecommunications and IT. He has written six books, numerous user manuals, hundreds of reports, and more than 2,000 magazine features. Projects include user manuals, market research, technology research, magazine features, case histories, white papers, online documents, Web pages, and multimedia. His web site is http://bjdooley.com.