1.Simplilearn
Designation- Inside Sales Specialist
Key Responsibilities1. New Customer Acquisition • Conversion of leads received through various marketing channels. • Preparing short-term and long-term sales plan towards reaching the assigned goals. • Consistently achieve revenue targets in line with team/organizational objectives. • Proactively identifying cross-selling/up-selling opportunities with the existing customers. • Identifying references through the existing customer base to increase the sales pipeline. 2. Customer Relationship Management • Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback. • Key Account Management. • New account development. 3. Operations and Reporting • Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction. 4. B2B corporate sales . Managing pre-sales to post-sales support activities for the corporate clients.
Accomplishments1. Achieved 308% of the monthly target in the first month of my joining. 2. Overachieved the monthly target for four times. 3. Achieved more than 70% of the target every month.
2.NIIT
Designation- Inside Sales Counselor
Key Responsibilities1. Calling & Following up with potential NIIT learners to propagate NIIT’s mission of providing career advancement opportunities. 2. Owning the complete sales closing life cycle for leads assigned to you. This includes Interest creation, product demonstration, sales closing, and post sales relationship management. 3. Maintaining a constant communication channel with leads through phone, email, chat and social media during the pre- and post-sales processes. 4. Maintaining a detailed record of all the interactions.
3.Team Lease Regtech
Designation- Senior Associate- Inside Sales
1. Responsible for lead generation via both inbound and outbound outreach, emails and calls. 2. Handling initial customer interaction, doing first level pitches and going through the lead qualification process. 3. Responsible for overall pipeline management from a CRM standpoint.