answer telephone routine inquiries; this includes calls routing; taking messages; providing general information. archive files and data this includes data maintaining processing files updating. maintain log of inquiries as required. greet visitors. route incoming mail. distribute correspondence other material to department staff. perform a variety of routine typing assignments as appropriate to the position. operate a personal computer to draft basic correspondence data entry and printing letters labels reports other materials. type mails form letters. , as well as handling customer's ACCOUNTS ETC..