The ultimate tool for managing your business. The Balanced Scorecard is "The Dashboard" for managing strategy usually comprised of 20-30 leading and lagging indicators or metrics organized into a strategic framework designed by Robert S. Kaplan and David P. Norton at Harvard. It is used by business leaders to assess the current state of their company's performance and where they are at relative to the desired state. The Balanced Scorecard, if designed and implemented effectively, can be the primary vehicle for aligning operations and communicate their strategy across the organization. By organizing the metrics defined based on the key perspectives (capital, internal processes, and customers) into a strategic framework that reflects a company's strategy, the Balanced Scorecard becomes the primary tool for translating strategy into tangible terms that all employees can understand and hopefully execute on.