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Recipient of the ISPI Award of Excellence 2008 ISPI Recognizes Excellence in the Field of HPT The 2008 Awards of Excellence Desktop Learning: Implementing Visual Fluency and Desktop Tools to Impact Learning and Performance A needs assessment was conducted to determine gaps in performance in a high attrition industry. Data collection was triangulated and causes were analyzed. There were eight outcomes: (1) the intranet team combined with the e-learning team creating one Online Learning team, (2) the CRM tracking was fixed, (3) the old procedures tool was retooled becoming an on-demand performance support tool, (4) existing online tools were re-designed, (5) online DSS tools were implemented replacing text scripts, (6) flowchart job aids were implemented replacing text scripts, (7) an LMS was launched unifying training delivery, and (8) other job aids were introduced. Recipient of the ASTD Excellence in Practice Citation 2006 (see pg. 16) I have solid skills in authoring, instr

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$35/hr Ongoing

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Recipient of the ISPI Award of Excellence 2008 ISPI Recognizes Excellence in the Field of HPT The 2008 Awards of Excellence Desktop Learning: Implementing Visual Fluency and Desktop Tools to Impact Learning and Performance A needs assessment was conducted to determine gaps in performance in a high attrition industry. Data collection was triangulated and causes were analyzed. There were eight outcomes: (1) the intranet team combined with the e-learning team creating one Online Learning team, (2) the CRM tracking was fixed, (3) the old procedures tool was retooled becoming an on-demand performance support tool, (4) existing online tools were re-designed, (5) online DSS tools were implemented replacing text scripts, (6) flowchart job aids were implemented replacing text scripts, (7) an LMS was launched unifying training delivery, and (8) other job aids were introduced. Recipient of the ASTD Excellence in Practice Citation 2006 (see pg. 16) I have solid skills in authoring, instr

Skills & Expertise

Adobe AuthorwareAdobe DreamweaverAdobe PhotoshopAdobe Premiere ProData CollectionDesignDeveloperE-LearningFireworksFreehandIntranetMicrosoftMicrosoft VisioSound ForgeTrainingUser Interface DesignVisioWebsite Design

9 Reviews

  • savvyruss says,

    Continued great work

    for Webmaster on Jun 09, 2009

  • Nezam_Zekria says,

    Did an amazing job on the website design and showed me how to use cms, thanks alot Deb!

    for Z Auto Sales Website on May 08, 2009

  • DSCXN says,

    Excellent work. Very professional.

    for Button Set on Mar 09, 2009

  • Heather_Zellers says,

    Quick work and gave me the launching point I was looking for. Thank you!

    for Easy icon re-creation on Feb 25, 2009

  • Richard_Wessley says,

    I was extremely pleased with not only the design and execution of Deborah's work, but also her follow up service. She has been very attentive to every concern I've had and always prompt in her communication. I strongly recommend Deborah for projects!

    for Dr Graham Website on Jan 25, 2009