Greetings,
Thank you so much for taking the time to visit my profile. Your interest is greatly appreciated!
I bring over 3 years of expertise as a dedicated & individual customer service representative, committed to creating seamless and positive client experiences. My commitment is to simplify your life by delivering quality work and fostering constructive interactions.
Shopify Expert:
Shopify Product Listing (Amazon, Aliexpress, Ali baba)
I possess extensive expertise in utilizing Shopify apps for various tasks, including updating customer information such as addresses, emails, and contact numbers. Additionally, I am proficient in both manual order fulfillment and automated fulfillment processes(importing and exporting orders).
My skills also extend to tasks such as downloading invoices and creating discount codes for entire product ranges or specific items.
I also leverage my exceptional communication skills to liaise with suppliers regarding order deadlines. I am committed to delivering exceptional service and ensuring smooth operations for your Shopify store.
*In the realm of email support, I shine on platforms like Zendesk, Gmail, Fresh Desk, Reamaze, Gorgias, Outlook and Help Scout.*
Experience Excellence in Email Support with:
Email Support for Nobliva/Ambie.com (E-commerce Store/USA)
Email Support for Hagedekorasjon.com (E-commerce Store/Nether-land)
Email Support for Whispella.com (E-commerce store/Germany)
Email Support for Parisignature (E-commerce & Drop shipping Store/France)
Email Support for Redhoumy (E-commerce & Drop shipping Store/USA)
Email Customer Support For Spirilet (E-commerce Store/UK)
Customer Support For Shopify & Virtual Assistance ( Kanavi Design/Germany)
Email Customer Support For FBA Amazon Petdreamland (Romania)
Email Campaigning with Klaviyo for (Brushx, Soothfresh, Homeheaven, AromaBox, and SkinHeaven)
Proficient in multiple languages (German, Dutch, Swedish, Italian, French, Norwegian, and Greek), I leverage translation tools such as Google Translate and DeepL Translator.
In the realm of Live Chat, I shine on platforms like Zen-desk, Airbnb, Intercom, Gorgias, I.G,X & F.B.
Experience Excellence in Live Chat Support with:
Airbnb Live Chat/Spain
Mx Locker Live Chat/USA
Koala-Apps.io Live Chat/USA
The ForexFunder Live Chat/UK
Navigate through my Proficiency in Tools:
Zendesk
Fresh Desk
Reamaze
Intercom
Help Scout
Zoho CRM
Airbnb
Guesty
HomeAway
Booking.com
Shopify
Google Spreadsheet & Doc
Gmail
Outlook
Slack
Skype
Discord
Clickup
Manychat
Wechat
Whatsapp
17 Track, USPS, UPS, FedEx & GPS
I'm dedicated to providing 24/7 support, 365 days a year, I adapt my working hours to your needs. Whether you're part of a freelancing team or in need of a committed Customer Support Representative, I'm poised to elevate your customer support initiatives.
Let's embark on the journey of success together. Feel free to reach out at your earliest convenience.
Thank you!
Junaid