Customer Support & troubleshooting
I specialize in providing exceptional customer service and mailbox management, ensuring businesses maintain high customer satisfaction and strong relationships.
My services include:
- Mailbox Management: Sorting, responding, and organizing inboxes to maintain efficiency.
- Helpdesk Support: Managing support tickets via Zendesk, Freshdesk, or similar platforms.
- Live Chat & Chatbot Support: Handling customer queries in real time through website chat systems.
- Customer Query Resolution: Answering frequently asked questions, troubleshooting issues, and escalating complex requests.
- Review & Feedback Management: Engaging with customer reviews and surveys to enhance brand reputation.
- Multilingual Support: Offering customer service in multiple languages if required.