We practice of contracting a specific work process or processes to an external service provider. The services can include payroll, accounting, telemarketing, data recording, social media marketing, customer support, and more. Zeedup BPO usually fills supplementary — as opposed to core — business functions, with services that could be either technical or nontechnical.
From fledgling startups to massive Fortune 500 companies,we take businesses of all sizes outsource processes, and the demand continues to grow, as new and innovative services are introduced and businesses seek advantages to get ahead of the competition.Zeedup BPO solutions can be an alternative to labor migration, allowing the labor force to remain in their home country while contributing their skills abroad.
Advantages of outsourcing your Business to Zeedup
To decrease costs: Outsourcing cuts down on costs for in-house labor, particularly for staffing and training, and for the work space to accommodate local employees.
To concentrate on key functions: Outsourcing allows businesses to hone in on their main offerings instead of company functions that aren’t directly tied to their core processes.
To achieve better results in noncore functions: Outsourcing companies specialize in what are considered noncore functions of other businesses, delivering world-class capabilities for its clients. In fact, an outsourcing company that invests in specialized processes and technologies can deliver cutting-edge breakthroughs to its clients.
To expand their global presence: Some outsourcing companies can serve customers in multiple languages, around the clock, thus relieving the local company of the responsibility.
To enable flexibility: Companies that outsource their noncritical functions can act more quickly and more efficiently when managing the risks associated with introducing new products or services.
To improve speed and efficiency: Companies that outsource processes are opting to let specialists handle those tasks, thus saving time, improving accuracy, and increasing their capacity.
What Types of Services Do we support?
Information technology-enabled services (ITES) BPO: This form of BPO leverages information technology (IT) over the internet or data network to deliver services. Some examples of ITES BPO jobs are service desk analyst, production support analyst, and IT analyst.
Knowledge process outsourcing (KPO): KPO has changed BPO a bit. Some KPO vendors support functions that are considered core in business, although they may not be core functions in the particular business that hires them.
Customer interaction services: The BPO company would cover a business’s voicemail services, appointment schedules, email services, , payment processing, order processing, quality assurance, customer support, warranty administration.
IT and software operations: These technical support functions include application development and testing, implementation services, and IT helpdesk.