Krishae R. Mcfadden6103 Park St. (347)356-9720Jacksonville, Fl 32205 krishaemc@gmail.com Objective: Seeking an opportunity in a professional environment where helping people and providing excellent customer service is a top priority. Skills Summary: Experience with Unix, Citrix, IVR,VCCD, Avaya, Marx, and Infinity systemsExcellent Customer Service, Time-Management, Communication, Multi-Tasking, and Organizational SkillsProficient in All Microsoft Office Applications including: Word, Excel, PowerPoint, and OutlookKeyboarding 50 WPMExcellent people skills and thrive on helping to solve problemsAble to perform under stress when confronted with emergency, critical, or unusual situationsSuperb communication skills, verbal and written, a research specialistStrong attention to detail and proficient at running and handling office equipmentCPR/AED for Professional Rescuers and Health Care Providers CertificationCompletion of ICD-9 and CPT coding and medical terminology courses. Education:Sout