Over the past 30 years I have worked under the following job titles:
• Claims Entry Clerk
• Telephone and Written Inquiry Customer Service Specialists
• Quality Analyst
• Project Specialists
• Project Coordinator
• Senior Enrollment Analyst
• Project Administrator
As the Document Control Administrator and SharePoint Site Administrator, I have created and managed thousands of documents using Excel, Word, PowerPoint, and SharePoint. I was directly involved in the implementation of ISO 9000 standards. My strength is retrieving large amounts of data from databases, exporting into Excel and providing reports, statistics and trending. I am very good a creating macros for efficiency, accuracy and consistency in reporting. My experience includes medical terminology as well as excellent customer service skills.