Hi, I'm Yanyan and I’m the missing piece in growing your business. If you are looking for a world-class VA who can help you grow your business, double your productivity, increase your savings, get your time back and gain mobility from your business, your search is over. I dedicate to bring my expertise in administrative work and customer service to the table as I help you leverage your time. I had an online work experience as a Virtual Assistant for generating leads, managing schedules, arranging meetings, managing contact lists, handling emails, sending newsletters, performing market research, identifying new business opportunities and providing customer service with various Real Estate Companies. All of them harnessed my skills in people relations and accounts handling. A highly skilled, with 3 years solid experienced in auditing in an international company, Nestle. With an eye for detail, can follow instructions well, focused, can work with a team, fast & accurate worker. I educate myself with the new trends about the Virtual Assistant business and I am fully expert in web research, extracting email, data mining, Google, Bing, Yahoo, MS Office (Full), Google Docs, Google Document, Google Spreadsheet, Adwords, Analytics, Webmaster, SEO, SMM, Marketing, Lead Generation, Directory and other related programs and is very open to test new software/tools or new services that will produce quality work. I strive for continued excellence as I provide exceptional contributions to customer service for all clients. With a BS degree in Operation Management, I have a full understanding of the full life cycle of a this project to conduct search engine optimization. I also have experience in learning and excelling at new technologies as needed.