I have 12 years of analytical experience within banking, pharma, e-commerce and procurement. Usually I worked as a business analyst or IT project manager in systems development projects. I am experienced in: - Creating a business, concept, finding similar system/software, information modelling using different types of diagrams. - Translating customer needs into technical requirements understandable by developers (epics, user stories, acceptance criteria, diagrams). - Preparing different types of documents like: project charter, user requirements specification, functional specification, system design, test scenarios, release notes and User manuals. - Analyzing work-flow, data dictionaries, screen layouts, reports - Using modern tools supporting analyses: Slack, Google Sheets, Jira, Confluence, gliffy, draw.io. - Scrum and agile methods (I have also driven agile transformations at several organisations). I am certified PSM1 (Scrum Master) and Scaled Professional Scrum (Nexus). - After several years in international, distributed teams I am fluent in English and self-driven with strong analytical capabilities.