7+ yrs. of overall experience with strong analytical skills across Operations and Business Analysis • Prepared, reviewed, discussed, negotiated, and finalized contracts with clients, suppliers, and vendors • Created datasets, reports, and analytics structures to improve strategies and operations and proposed solutions to improve system efficiencies and reduce total expenses • Optimized data collection procedures and generated reports on a weekly, monthly, and quarterly basis • Development of vendor panel, inventory layout, distribution of goods, and facility layout • Responsible for all the ticket creation, follow up and resolution of all technical/process issues • Led WonderLab Science Events to enhance expansion to nearly 30%. • Event management expert, successfully handled WonderLab growth rate of 70 % – 80 %. • Successfully managed Customer Satisfaction Index as a team member that grew to 3 % – 5 %. Skills • Database - SQL • Reporting & Data Analysis using MS Excel/Google Sheets/MS Office • Data Visualization using Tableau/Python • Communication Skills • Quality Auditing • Operations Management • Program/Project Management • Process Improvement • Problem Solving and Self-Starter