I have successfully developed my skills through the various work positions I have held in customer service field. I can manage contacts and customer spreadsheets, maintain calendar, creating schedules and set up meetings, take transcription and handle correspondence, make travel arrangements, prepare and ship proposals and meeting materials, send out requested info and organize duties, communicate with customers in effective way to ensure an understanding of the objective and outcome, and handle customer inquiries by emails and live chats. I'm also adept in administrative tasks such as data entry, data capture, data processing, filling documents, Internet researches, report analysis and making presentations. I can work with multiple computer programs such as Microsoft excel, word and Power Point.