An enthusiastic, self-motivated and innovative professional with 7+ years work experience in Information Technology, Business Analysis and Technical Documentation. Posses the ability to analyze business activities and find ways to make them more efficient. I possess a great interpersonal communication skills and a successful track record of educating all levels of users including senior executives on the methods and means to make processes more effective and productive. ? Extensive experience gathering requirements, capturing and analyzing business documents ? Knowledge of System/Software development life cycle (SDLC) with Agile experience ? Experience working with IT to evaluate existing solutions, identify gaps, and drive the delivery of complex solutions ? Experience facilitating meetings and interviews with stakeholders - Solution Assessments & Validation - Requirements Elicitation/Management - Daily Reports Monitoring and Management - Querying Oracle database to perform Technical Analysis and resolutions - Updates database using SQL commands to resolve complex issues - Participates in JAD sessions, Software testing and sprint reviews - Daily reviews with the Project team to clarify and balance business needs with technical requirements ? Creating systems and application software and hardware end user documentation solutions including user manuals, online help, simulation and training guides, tutorials, white papers, reports, operations and maintenance (O&M) manuals, proposals, policies & procedures, and leading teams in large enterprise application projects. - Bids and RFP creation - Construction and Business Contract writing/creation.