** Requirement gathering by client meetings ** Understand, analyse and document functional requirements, FRD/FSD(Functional Specification Document/System Requirement Specifications(SRS), BRD, SOW(Statement of Work) ** Writing use cases, user stories, user story maps, executing use Cases ** Technical writing - user guides and manuals, help docs, knowledge base, release notes ** Wireframes, mockups and screen designs using Balsamiq ** Working with developers for implementation ** Product manage the system from concept to deployment ** Knowledge of Agile development process